Trouble Shoot

**Trouble Shooting to Gain Access to the New Chat Format**
If using Internet Explorer and Windows operating system: Make sure you have the latest java update. You can get it at http://java.com/getjava. Make sure your Windows Operating system is fully updated. Open Internet Explorer and click Tools then select Internet Options. Click the tab at the top that says Advanced. Scroll down and make sure that under Java (Sun) the Use JRE is checked. The latest version is 1.6.0_05. If there is a Microsoft JVM area uncheck all boxes. Click OK. Go back to the tools and it will open up again with the General tab up and settings. Delete Cookies and Delete Files then click OK. It wouldn't hurt at this time to close all browser windows and other applications then restart your computer. After doing all that the current method you are attempting to access chat might also be an issue. There is our original chat page http://allyourschat.com/chat.html, the home page access in the upper right hand corner and a chat button near the top of our message boards http://lyqosboards.proboards35.com/. These are the methods we currently encourage people to use. The LCCD and CHATZ clients have been problematic for many since the updated format was released. Although Firefox and Netscape might allow you to access chat we recommend Internet Explorer (6.0 SP2) at this time as the best method. If you are using a Mac the new chat will not work with anything lower than OS-X. For Mac users still having trouble, this link:http://sourceforge.net/projects/javaplugin/ has proved helpful for people using browsers which no longer support the new versions of Java, and for old Mac OS's that no longer provide Java updates through the Software Update utility. We hope one or any combinations of the steps above will help you access chat. We apologize for any inconvenience you have had.